The New Year is only days away! While you’re making your list of personal resolutions, why not take this opportunity to think about what you can do to improve your business next year? Since our theme for December was branding, we’ve put together some resolutions that you can enact in 2015 to strengthen yours. To take your brand to the next level in the coming year, resolve to:
Analyze. Conduct a one-day workshop with your firm’s key leadership to analyze all available information about your company. Review everything from your mission statement and core values, to your list of services and marketing initiatives to date.
Use this workshop to help define/re-define your brand. For example, through discussion you may find that being a trusted advisor is an important value to you, your team and your clients, but your published list of core values doesn’t mention it. Try to find other areas where your messaging and branding do not accurately portray your firm’s values or identity.
A review of your website and other visual marketing materials, such as your logo, may also be helpful. Are they effective? Do they express your firm’s identity? Pinpoint what could be improved upon or changed entirely. After this meeting, use the information you have gathered to tweak, adjust, and further define your brand, messaging, and marketing materials.
Discover. Perform some in-depth research and analysis to understand your firm’s respective markets and services, including interviews with your firm’s key leadership and clients, audits of your visual marketing materials and website, and a review of your competition’s brands.
Internal interviews help you better understand how your team is talking about your firm, and how they are presenting your brand to clients and prospects. Client interviews will help you understand how they perceive your firm and services in the marketplace.
Finally, take a look at what your competition’s brands are like and how they are perceived in the marketplace. What are successful elements of your competition’s brands? How can you present your firm in a different, more effective way than they do?
Communicate. Following your brand analysis, interviews and audits, reconvene your team to discuss what you’ve learned about your firm, your competition, target audiences, and internal/external perceptions of the company. Use this information to develop new internal and external messaging, including a new or revised mission statement for your firm, a tagline, and key messages for different audiences and regions. Decide what you’re going to do to strengthen your firm’s visual brand identity – including changes or updates to your website, logo, and marketing materials. (If you don’t have the services in-house, consulting a graphic designer can be very helpful at this stage.)
Strategize. Next, develop a new strategy for your new brand. Determine which clients and market sectors you are going to target with your new branding. Maybe you find that your target audiences have changed over time, and the majority of your work is coming from a different sector than you had originally targeted. Develop a strategy to adjust your marketing focus and reach your new target audiences through revised messaging, social media, visual marketing, and other business development initiatives.
Activate. Take action with your new brand! Make sure your new mission statement and core values are prominently displayed on your website. Launch a new digital marketing campaign to announce your new branding with an e-blast newsletter series. Start a blog and focus your posts on topics that are of interest to your target audiences. Display your tagline on all company e-mails and marketing. Reinforce your key messages in all your correspondence, social media, and marketing materials.
While defining your brand is not a simple task, it is essential to your long-term success. Just as with all New Year’s resolutions, if you’re consistent and take our suggestions step-by-step, you’ll be well on your way to a strong, effective brand and a prosperous 2015. Happy New Year from all of us at Hausman LLC!